SaaS Web Platform for Customer Experience & Reputation Management – helping businesses collect, showcase, and leverage reviews as social proof.
Empower is a web platform that helps businesses collect, manage, and showcase customer reviews. By leveraging authentic user experiences, brands can build trust, increase conversions, and strengthen their online presence.
how it solved the client’s challenge
Many businesses collect customer feedback, but struggle to leverage it effectively. Reviews are often scattered across emails, spreadsheets, or multiple platforms, making it difficult to showcase authentic experiences in a way that builds trust and drives sales. Without a centralized, visually engaging platform, valuable customer stories remain hidden or underutilized, and potential buyers miss the reassurance that genuine reviews provide.
Easily gather feedback from customers through forms, emails, or direct submissions.
Generate embeddable widgets or pages showcasing authentic reviews.
Track which reviews drive engagement, clicks, and conversions.
Designed to handle large volumes of data while protecting user information.
Technical Details
Built with: Python (FastAPI), React.js, PostgreSQL, Google Calendar API, Twilio API, SendGrid
Compatible with: Website forms, social media APIs, email campaigns
Security: Centralized database storage, automated lead scoring, submission limits, SSL encryption, no sensitive data stored locally